Random Jots

Saturday, October 25, 2008

A few short items rolled into one post… Firstly, I’d like to mention that I installed a hit counter on this blog about a month ago, and I was completely taken by surprise to find that people do indeed read it! Most of the hits come from the AOM forum of course, but a few [...]

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It’s All About the Customer

Thursday, May 22, 2008

Customer service is an important part of any business, and it’s certainly the case with AOM. Helping people with problems, asking questions about certain features, and generally dealing with issues that may arise is a vital part of what AOM is all about. Many new features come directly from feedback by users, and as bugs [...]

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